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DBA On DemandTM Service Levels

 Overview > Promotions > Service Levels > FAQ                                            DBA On DemandTM PDF

There are several service levels to match nearly every type of environment. The following are brief descriptions of each level to help decide which level is best.

Advanced This 24x7 service level is designed for robust environments.  It is best suited for global sites or sites that have users that work through the day, followed by jobs that run nightly, or are taking advantage of some of the advanced features of Oracle.

Intermediate This service level will benefit the average active environment. Support is provided 7 days a week from 7am-7pm.

Safe and Sound This service level is designed with the less active environments in mind. Support is provided Monday thru Friday from 9am-5pm.

Oracle E-Business Applications This service level monitors the Oracle E-Business Applications Technology stack as well as providing many production support consulting services.  It can be added to the Advanced or Intermediate service levels.

ASPs If you are an ASP (Application Service Provider) who supports Oracle technology, then we can partner with you to deliver our services.

DBA on Demand™ Contacts

Sales Contact
Phone: (800) 309-1213
Fax: (504) 585-7344
Email: sales@smartdogservices.com

 Technical Contact
Phone: (800) 328-1251
Fax: (504) 585-7344
Email: dba@dbaod.com 		Mailing Address
3445 North Causeway Boulevard
Suite 730
Metairie, Louisiana 70002

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