SmartDog Leadership Team

Our Experts, Your Friends.

Paul-McCarthy1- SmartDog Leadership  Paul McCarthy

Founder & Chairman Paul McCarthy is the founder and chairman of SmartDog Services and is responsible for management. He founded the company and managed the operation until 2004. He was personally responsible for growing the organization from nothing to $34 million in annual sales and was named Louisiana Entrepreneur of the Year for Technology in 1999. Paul no longer plays an active role in the day-to-day activities of the organization, but his influence and leadership are still felt. He and his wife, Sherry, live in Mississippi with their two dogs, Heidi and Mandy, and a cat named Tabby, all strays who are now living a life of luxury.

Scott-Elequin1  Scott Elequin

President & Chief Executive Officer Scott Elequin is the President of SmartDog Services and is responsible for overall operations. He defines his primary role as “understanding what our customers need and bringing those things to market.” SmartDog’s current business model reflects his vision and leadership, both of which are always focused on the customer. A graduate of The University of Texas and Baylor, Scott launched his career as founder of an early stage internet startup to manage US Department of Commerce Export Licensing, which he sold in 1991. He then joined Price Waterhouse as a management consultant and first had a chance to work with Oracle Applications. He then took a position as Strategic Systems Director for a global Oracle customer, where he experienced the role of Oracle customer first-hand. Scott was recruited by Oracle Consulting and during his five years with the company, he earned both the MVP Award and received top Consulting “Club” four times. He joined DCC Services in 2003 as Chief Operating Officer and was soon promoted to President. Scott engineered the transition of DCC Services into SmartDog Services and coined the phrase “The Oracle Customer’s Best Friend” to describe the relationship he envisioned between the organization and the Oracle community. His vision was realized when SmartDog was awarded Top Oracle Partner (four times), the Titan Award, and the Oracle Excellence Award. As an Oracle customer and consultant, Scott believed that organizations could do more with Oracle if only they had the tools. By communicating this vision to his team of experts and giving them the means and opportunity to bring it to life, he has been proven right again and again. A native of Austin, Scott’s free time is spent playing basketball with his kids, working on old broken sports cars, and volunteering in his church and in his community.

Garth-Hernandez1  Garth Hernandez

Chief Operating Officer Garth Hernandez is the Chief Operating Officer at SmartDog Services. In this position he manages the daily operations and long term strategy of the financial, human capital, recruiting, information technology and legal functions of SmartDog. Additionally, he oversees the operational support provided to the sales, consulting and management organizations. Garth brings more than 25 years of delivery and management experience in the professional services industry. He is driven to provide ever-improving service levels and processes that deliver valuable services to SmartDog Services’ customers. This approach has allowed SmartDog Services to achieve rapid growth while maintaining high customer satisfaction levels. Garth joined SmartDog Services in 1994 and has served in a variety of technical and business management capacities. Garth graduated from Louisiana State University in 1988 and began his Oracle career while working for Texaco in New Orleans. His duties at Texaco included Oracle database administration, development and project management. With Texaco, Garth was the project leader for several major exploration and production initiatives. During that time, his team received the corporate IT Quality Award for their work with Oracle technologies. Garth and his wife, Stacy, are the proud parents of two boys, and his personal interests include spending time with his children by participating in their hobbies and fishing anytime he can find a nearby lake.

Al Veach  Al Veach

VP Customer Care & Sales Al Veach is the Vice President of Customer Care and Sales at SmartDog. He is passionate about working with leadership at SmartDog to enhance customer install-base delivery and has developed a sales model with the goal of providing clients with a long-term strategic approach to managing Oracle E-Business Suite and technology environments.

dowens1  Doug Owens

Senior Director, Application Services Doug Owens is the Senior Director for Application Services at SmartDog. He has been engaged with the Oracle Applications for over 20 years, starting his career at a small manufacturing company running an early version of the Oracle solution.  With over 20 “go-lives” in his career with Oracle Consulting Services and premium consulting firms,  he has extensive implementation experience and has been leading the applications team at SmartDog since 2008.  Doug’s background is Supply Chain and Manufacturing with a passion for Advanced Procurement solutions.  Doug is responsible for all functional delivery for SmartDog, leading road-mapping activities, upgrade evaluations, and scoping new implementations.  Doug also leads a strong, experienced team of Practice Directors and Project Managers providing various solutions to meet our customer’s specific needs. Doug believes strongly in the value of the Oracle software solution.  However, too many customers never realize that value and struggle with their system.  Doug’s mission, and his team’s mission, is to help customers get the most out of their product investment.

Mihir-Patel1  Mihir Patel

Senior Director, Technical Services Mihir Patel is the Senior Director for Technical Services at SmartDog. He joined the company in 2008 and is responsible for managing Technology and Remote Delivery Services. This includes database administration, applications technology and remote functional support teams. Mihir has extensive experience in the design, development, implementation and operational management of complex Oracle ERP systems. Prior to SmartDog, he was responsible for developing and delivering the strategy for a single global Oracle ERP on Dell Linux RAC. He helped design, benchmark, implement and support one of the world’s largest single global Oracle ERP systems. Currently he works with over 200 customers defining, managing and scaling their operations to meet strategic business objectives. His talents and experience are most obvious when he is engaging with the leadership team at a client site on their Oracle Roadmap and ensuring successful delivery of their high-priority initiatives. Mihir describes himself as an “avid audio and videophile.”

  Doug Hahn

Senior Practice Director – Technology Solutions Doug Hahn is based in Atlanta and is the Senior Director for Technology Solutions at SmartDog Services, responsible for providing senior IT executive leadership and day-to-day management oversight for multiple Oracle EBS, integration and cloud teams who deliver scoped project and incident based support across multiple clients. Doug brings 23 years of delivery and management experience across multiple industries including Finance, Retail and Consulting. Previous experience includes consulting for IBM and Oracle, and most recently, as the CIO for back office functions at a 7000 employee global financial services/wealth management company. With deep full stack knowledge in Infrastructure, Oracle Apps, Hosting, Application Management Services and Cloud XaaS (FaaS, SaaS, PaaS, Iaas, DBaaS), coupled with his business acumen, Doug is passionate about helping clients realize business value by leveraging technology to enhance business capabilities. Doug has three children and loves to spend time with his eternal companion and wife, Janette at the beach, at the game, or on the couch in front of the TV. He was also a pilot who happens to love Whataburger and flash frozen ice cream when in Austin.

  Dana Fisher

Practice Director – Solution Center Dana Fisher is a Practice Director with Smart Dog services and is focused on providing outstanding service to our customers through our Solutions Center.  She brings over 25 years’ experience driving company objectives and building sales operations capabilities both domestically and internationally. Dana began working with Oracle applications as an internal implementation team member in the early 1990’s on Release 9.3.4. She has worked with Oracle applications since this time, both as a consultant with Oracle and RCM Technologies, and as an internal resource in various capacities ranging from Project Manager to Executive Stakeholder.  She has dozens of successful Oracle applications projects under her belt in the US as well as Europe and Asia. As the Operations Manager for both Europe and APAC she was responsible for both defining the strategic directives for the regions as well as ensuring the daily operations were running effectively. One of her major initiatives in both regions was building internal shares service capabilities for order management and data integrity for more than 25 countries with support in over 20 languages and managing the day to day operations of those shared service functions. Dana grew up all over the world as an Air Force brat, but calls Austin home.  She graduated from the University of Texas at Austin and is a sustaining member of the Junior League of Austin, current member of The Women’s Symphony League and has served on the boards of several local non-profits.  Her spare time finds her enjoying all the great things Austin has to offer, spending time with friends and family, and volunteering her time to various organizations.

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