ERP Oracle Health Check For Oracle Cloud Customers
First – we run our proprietary diagnostics so that we can automatically gather information that is needed to understand how the software is configured and being used:
- System profile settings
- Transaction flow
- Broken business processes
- Data Integrity Issues
SmartDog “Oracle Health Check” PDF
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Next – we review your issues log, Oracle CSI information and perform a hands-on review of your systems.
Then – we meet with your key users in a workshop setting to understand how the system is being utilized. We want to get a personal understanding of the health of the system and publish our results in a “no nonsense” presentation. This provides practical insight into what can be done to improve the system and its ability.
Finally – we prepare a detailed plan of action for tasks that you can do to stabilize and improve the system. Including:
- Turn on functionality
- Targeted Training
- Process Improvements
- Enhanced Reporting